You can register for your journey using any of the convenient methods below. Our support team is available 24/7 to provide the fastest response:

• Online via Website: Visit the Xanh Travel website, select your desired tour, and follow the steps: Book Now -> Checkout -> Fill in your details -> Place Order.

• Contact Form: Simply fill out our Contact Form with your request.

• Email: Send your inquiry (including the tour name) to vnxanhtravel@gmail.com.

• Direct Chat: Connect with our Admin via Hotline | Zalo | WhatsApp: +84 784 366 396.

Xanh Travel will send a confirmation email as soon as your registration is received.

Please Note: This email confirms that your registration has been submitted successfully. A booking is only considered complete once all required information has been provided and the Tour Fee payment has been successfully transferred.

Cancellation & Refund Policy

Payment Requirement: A 100% upfront payment is required to guarantee your booking and allow us to proceed with logistics and tour preparations. Upon successful payment, you will receive a booking confirmation email containing detailed tour information. We kindly ask you to review these details carefully and contact us immediately if you have any questions or require modifications.

Cancellation Policy (Calculated backwards from the departure date):

• 10 days or more before departure: 100% Refund.

• 7 days before departure: 50% Refund.

• 5 days before departure: 10% Refund.

• From 4 days before departure until the start date: Non-refundable (0% refund).

For your peace of mind, all Xanh Travel participants are covered by domestic travel insurance, with a maximum benefit of up to 100 million VND.

Please refer to the specific ‘Services’ section of each tour for further details.

The answer is: No.

When organized professionally, the risk levels are remarkably low. According to international hiking studies, the average injury rate is only about 6 per 1,000 participants, with the vast majority being minor issues such as falls (without fractures), sprained ankles, insect bites, or blisters.

Most incidents occur when individuals are under-prepared, trekking alone, or failing to check weather conditions. At Xanh Travel, with our experienced team, well-mapped routes, and comprehensive safety gear, we ensure that risks are managed and kept to an absolute minimum.

“A Great Preparation is 80% of a Great Experience.” Before every tour, Xanh Travel provides detailed guidelines on physical health and essential gear to ensure our guests are fully prepared.

Fun Fact: Most healthy adults—even those who don’t exercise regularly—can comfortably walk up to 15km in a single day. With the right mindset and our guidance, you are more capable than you think!